ACADIAN AMBULANCE ON CALL Baton Rouge Louisiana Review

Acadain is definately NOT ON CALL! Saturday Morning, May 7th, 2016 When my 89 year old mother fell and attempted to activate the Acadian Ambulance On Call System it did not work. It did not even activate. She pressed the button for over an hour while she lie on the floor in pain. Fortunately she was not seriously injured or we would address this with Acadian On Call in the 19th Judical Court instead of the internet. When I checked on my mother I discovedred her on the floor in the kitchen of her home. After helping her up and checking her out for injuries I too tried to press the button on the device around her neck and it did not work. I pressed and pressed….nothing. So I checked the battery by pushing the button on the back and it audibly said “battery ok””. So the problem was not the battery. When we were sold the service in 2014 we tested it then and all yo had to do was press and release the button. I removed the button from around her neck and began pushing it again and again right next to the base station. I counted 35 tries before I pressed and held it down for 30 seconds. The unit finally activated. I could hear the phone connecting and dialing and connecting to Acadian On Call but then nothing happened. No one came on the line to ask are you ok? after several minutes the unit announced that it was hanging up now. I pressed it several more times before it activated again. The same thing happened

it connected and not one came on the line and then after a few minutes it hung up. Now Imagine if this was your elderly mother trying to get help. Theres no way

particularily if injured

an wlderly woman would have the stamania to keep trying like this over and over again. Its ridulous. Finally a third connection and someone

a woman

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