Complaint: *SAFETY WARNING* I was rented a car from Fort Lauderdale airport. Half way to my location every light in the car came on and awful noises. Then the brakes went out. I called Alamo and was told to drive to the Boca Raton location. When I arrived I was told there were no cars and I should drive this car with bad brakes back to Fort Lauderdale. Employee Eugene Groover slammed the door on my face and told me to leave. Branch Mnaager Jeff Stein watched as the both laughed and made my 10 yr old cry. Zero resolution so far. I had to leave the car in Boca Raton and take an Uber to my location. The employees left us stranded in a rain storm and continued to mock us. My credit card has been charged and there has been no refunded issued. I have contacted every social media outlet, only to get GENERIC responses in return.
Tags: Auto & Truck Rental
Address: 1300 NW 1st Avenue Boca Raton , Florida USA