My grandfather has had homeowners Insurance with Allstate since he bought his house in 1985! The house has a slate roof and the roof is in good condition, and the roof does not leak! It was repaired about two years ago because of a bad storm, But there was not much damage and it was fixed with no problems. Then today we get a call from a Allstate agent Named Scott, And the agent claimed the house was inspected and there was moss on the roof, Well of’course moss grows on slate sometimes! But he claimed we needed to replace the whole roof, And he told us if we did not replace our roof that our insurance would be canceled! Ok first of all there is nothing wrong with the roof! Second of all they are a insurance company! Our insurance company! If they inspected our house and actually saw damage, Then they should not only cover the damage, They should not be threatning to drop our insurance if we do not fix it! If it is common business practice to threaten customers to fix damage! Then what is the point in having insurance in the first place? However I still do not understand why they claim the roof needs replaced, Our roof is just fine! It sounds to me like Allstate has become shady! And we will no longer be doing buisness with them! And it would be wise for other people to stay away from Allstate also, Unless you want a insurance company that does nothing but order their customers to fix things, while they take your money from you each month or Year!
Allstate Insurance 1517 Winchester Ave Ashland, Kentucky USA