Atlantic Motors Lancaster Massachusetts

Complaint: I got a beautiful new (to me) Cummins Diesel Ram 2500!! Isn’t she impressive? I thought so too!! I’ll spare the long drawn out story of my encounters with Atlantic Motors in Waterbury, CT (I swear, this is the short version).The bottom line is that this truck actually has 100,000 miles more on it than they originally told me and they do this to the majority of their diesel trucks. I did have a bit of a shady feeling about the whole thing, but honestly, my 3 year old son and I were so in love with the truck that I decided to continue on with the transaction. It’s a diesel engine, right? what’s another 100k miles? I had read reviews from other people about this dealer messing with odometers. So, I knew it was a possibility that they had actually messed with mine. Again, I knowingly decided to move forward with the purchase.I did rush them into releasing the truck to me on the day they received it from Texas. So, I also knew there could be problems with it. There were (and are). I contacted them and they were very nice in making arrangements to take the truck back to repair the problems. I took it down, there, they had it for a week, and repaired… some stuff…These were the items that I had on the list:Loose steeringHeat did not work consistentlyBattery light was coming on Backup Camera not workingBackup sensors not workingRadio sporadically didn’t workTrailer brake warning constantly coming onHere is what they fixedupper and lower ball joints on 1 sidealternatorwiring for the camera (which i learned was not new wiring, they just cut the wires and twisted them together)the trailer light no longer comes onHere’s what I had to have another mechanic fix:THE BALL BEARING ON THE SAME SIDE AS THE BALL JOINTS THEY REPLACEDTHE COMPLETELY ROTTED BALL JOINTS ON THE OTHER SIDEALL NEW WIRING FOR THE CAMERANEW SENSORSA HANDFUL OF OTHER SMALL THINGSTHIS BILL WAS ANOTHER $2,199. How could they miss this stuff if they were already in there and looking directly at the problems?? They “specialize”” in these vehicles.During all of this time

Tags: Auto Dealers

Address: I was attempting to actually register this truck. Atlantic Motors did not give me what I needed to do so. I had a 30 day temporary plate to use in order to resolve the issue. Wouldn’t you know it? That expired… and yes… the truck is STILL NOT REGISTERED. My insurance agent just received the paperwork from them yesterday (I purchased the truck around 2/10) that she attempted to send weeks ago. The first time

Website: and huh… this time it was delivered. That’s convenient.This is just a glimpse at my experience with Atlantic Motors. Every interaction shadier than the last. They come across and very well may be nice people. But

Phone: it was returned to her as undeliverable. She re-sent it to the same address

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Yes it is. Based on the user review published on ComplainsBoard.com, it is strongly advised to avoid Atlantic Motors Lancaster Massachusetts in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from Atlantic Motors Lancaster Massachusetts. Lack of accountability is a major factor in determining trust.
Because unlike ComplainsBoard.com, other websites get paid to remove negative reviews and replace them with fake positive ones.
Atlantic Motors Lancaster Massachusetts is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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