Auto Parts Warehouse Lumberton Texas

Complaint: I see the Auto Parts Warehouse has had several previous scam reports made. I found this all too late. I do wonder why, apparently, nothing has been done in this regard. I was sent a part from them I was later told would NOT fit. It fit fine. I was sent another part I was fully assured was an exact fit. It wasn’t. It took me over a month to get the refund. I had used a $20.00 APW rewards toward this part and this was not returned to my account voluntarily. I had to make additional inquiries to get it replaced to the account I found an individual I did not know with a vehicle I did not have any connection with was listed on my account to have placed an order. On my account, not me, not my vehicle. I asked them why but they didn’t seem to know. I asked them to please remove it…but they didn’t. It is still on my account. I asked them to give me the fax # for the corporate office but they wouldn’t. I see from previous reports that the 16941 Keegan Ave. address in California is only a store front kept by the company merely to allow them to do business in the United States. The other address on Margay Ave. I feel is more than likely the same situation. I have to wonder why this is company is allowed to continue like this with the previous reports made and supposedly added to the BBB reports. This company is by far one of the worse I have come across in regards to inability to fulfill customer concerns. Apparently they are also held to policy to not give out information. If you have nothing to hide you have no fear in giving out information.

Tags: Auto Parts

Address: Internet USA


Phone: (800) 913-6119

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Auto Parts Warehouse Lumberton Texas is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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