Bank of America CA-115-0-01 Riverside California Review

I apllied for a secured creditt card at Bank of America. I had over $2,000 in my account, but wanted to deposit a $330.00 check to set up the card. Personal Banker(Baldeon) asked for me to withdraw the $300.00 for the card and we completed the application at his desk. He papercliped the money to pice of paper and said he was going to the back to deposit the money and get new applicant folder. when he returned with the folder he said it would be about 7-10 business days and my card would be mailed. Exactly 10 days later my account was hit for $300.00 for collateral. The staement for the account showed only 2 transacctions the $300.00 I withdrew and the $300.00 they withdrew. I went into the branch to dispute it they said give it a few days it would be corrected I have the case ID# never heard from anyone. Days went by, then months so I called and got the runaround to every 1-800 number BofA has. Some Reps would say that it will be credited and it just never happend. I finally escalated it demanding resolvement. I was given another case# and when BofA called this time all they would say was “Sorry”” the time limit was up

they just could not go back that far and if I wanted to prososute the person

I would be on my own. Because of this I closed down my account and credit card

then and only then do I get a call from credit fraud dept.(Saddler) she informs me that she can not understand how that can happen and she didn’t see any pervious case #’s or reports that I made although I gave her the report #. So I basicsally got called a liar! Sasddler went on to say that there was not anything she could do. so why did you call? Bank of America is a very fraudulent company.They do not stand by their customers and believe they (BofA) never have any fault. They are a crooked company that employes crooks!”

16860 Arrow Blvd Fontana, California USA

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