I open an account with Bank Of America and in less than a month my account was robbed literally charges on my account that i never did so i get an email from them stating my acct is low when i had over a $2000.00 so i called to find out whats going on. Then they said there was a charge for $1300.00 from a cellular place so i said no no no my phone company name is Tmobile and so their after the account was blocked and a dispute of charges was filed. Then after two days i get a letter stating my dispute was denied and i will not get my money back. So i called then i was asked did i get a police report i said no do i need one; Aparently i do. So i went to get one called them back i get the cold shoulder saying the fraud department is handling it and you will get a letter in the mail. In another 3 days i get a letter saying i will not get my money back from my dispute. Bank Of America is a ripoff i have all the proof they need that i did not make those charges and they will not give me my money.W hile im at the store you block my card while buying pampers but a charge for an anonymus cellular company for $1300.00. You are suppose to trust them as your Bank but they cant trust you as their Customer!!!!
PO Box 53137 Phoenix, Florida USA