Never do business with Bank of America. They are the worst bank in America. They have no customer service at all. They can’t get the accounts right. They hire idiot employes who do not take ownership of any problem and solve it… they just push it off to the next department until the customer is so frustrated they bank elsewhere. It’s a major joke. Bank of America doe not know the meaning of customer service. They do not answer their phones. The phone lines do not go to the right departments and if they do pick up they will not get you to the right department. It’s a joke. I have a mortgage, a HELOC, two business checking accounts a personal account and I’m moving everything to another branch. I’m fed up. When you call their 800 numbers for any banking reason…. you get treated like a second class citizen from the word go. F* You bank of America. You suck. Soon to be ex- customer!
Major US Bank – many locations Charlotte, North Carolina USA