Choice Home Warranty Edison NJ Valparaiso Indiana Review

First they advertise a 24/48 hour turn a round time. Thats a lie. My first claim was for my washing machine, it took over 4 days before they finally contacted me to tell me they do not have a technician to work on the brand i had so since I had no way to wash clothes I just had to go buy one. But the 2nd claim tops it all. On Thursday December 21st am i called to make a claim in regards to my fridge. They told me i would hear w/in 24 to 48 hours and i i didnt hear anything for 72 hours via email saying i have an appt on Christmas eve (96 hours later )between 3 and 8, pretty hard to do when you are hosting Christmas Eve dinner and on a Sunday. So therefore i had to reschedule for the 26th due to the holiday, finally heard back today, the 28th just to hear that they will not cover because there is a coolant leak. Anyway, my husband spoke with the technician and he informed him that he did not say there was a leak to them or on the report he sent us. So we called this scam company and they turned his words around saying there is a leak and they will not fix it My husband spoke with the technician and he did not agree with the decision they made. But honestly what can he do when thats his source of income. This company takes the money but does not follow through with what they are supposed to. I want my fridge fixed or replaced. I will NEVER buy insurance from them again nor would i recommend them to anyone. They are very bogus

1090 Kinge Georges Post Road Edison, New Jersey United States

888-531-5403

www.choicehomewarranty.com/

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