Drivetime St.Barnabas lusby Maryland

Complaint: Bought a truck from them for my grandfather, used my credit, paid tags title all that in the price for maryland. Call them to ask about tags when the temporary tags were almost up and they said my license have been flagged and mva couldnt send them. Very next day went to MVA took care of the issue, called and emailed them to let them know and was not getting a response at all. Called and they put me thru to a voicemail which nobody would ever call back. 3 days after tags were dead i emailed and emailed them finally saying i was getting a lawyer and calling again they finally returned my call telling me they cant title the truck in my name along with my grandfathers and since he has an out of state license their “vendors”” have to do special things. I then said ok well if the truck will not be titled in my name i wanna come back in and re-work the loan so im off of it. They told me no. But they will just take me off the contract but loan cannot change. They then asked do you want to speak to a manager i said yes Latia white then replied i knew you was going to as if that was an issue

Tags: Auto Dealers

Address: they then put me on hold for 15 minutes and with nobody answering i hung up it was obvious since theyve already made the sale they dont want to deal with customers and they have no customer service skills. The place is a joke. I will pay the truck off in the next year and make sure they never get business from anybody i know. Its unbelievable you serve your country to be treated like nothing at all. A joke! Serve your country for people who dont care about their fellow Americans”


Phone: 4601 st.barabas road Marlow heights , Maryland USA

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