Complaint: We rented a car from Economy Rental Cars for a week. We were told if we didn’t take their insurance because we have rental car insurance on our personal insurance they said they would would put a hold on our credit card equal to our deductible and the hold would be released upon 24 hours of returning the car. We returned the car a day early and were told we would not receive a credit for returning the car early. I was then told there was a problem with the car and a manager was called to check out the car. I was told because we smoked in the car. The manager went to the car and when I questioned what the problem was I was told by the manager told me there was no problem. The kid who checked the car back in thought he smelled smoke in the car because I had sprayed body spray on. The manager informed me my credit card would only be charged the rental of the car. But instead I was charged $466.00 more besides the $352.47 and WE don;t even smoke. I will never and I recomment that no one should ever use Economy Renr Cars. They will rip you off!!!
Tags: Car Rentals
Address: 7640 Narcoossee Road Orlando, Florida USA