Endurance Vehicle Protection Austin Texas

Complaint: I purchased a policy in May 2016 and unfortunately for me, 1053 miles and 63 days into the claim, I experienced an issue with my vehicle. Their sales pitch is that no inspection is required which is why they have a 1,000 mile and 60 day waiting period. I immediately called them to report the issue and they first, refused to accept my oil change receipt. Next, after hours of back and forth, they accepted the oil change receipt, then they sent an inspector who immediately denied my claim due to them feeling as if the issue was preexisting. According to several mechanics that I’ve spoken to, mechanical failures can’t be anticipated, so there is no way to determine “pre-existing”” if no inspection is performed

Tags: Auto Warranty

Address: which I would have been more than happy to have done. Endurance even went so far as to tell me that it was my mechanic who stated that the issue was preexisting. I confirmed with the mechanic at Ford that that was not true and that the part broke

Website: “”good will”” money to go away. While I appreciate the money offered

Phone: so he wasn’t sure why they labeled it as “”preexisting””. They denied my claim

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Endurance Vehicle Protection Austin Texas is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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