Equity Institutional has the worst customer service I have ever experienced. I have been trying to setup a recurring transfer into my ROTH IRA for over 6 months and I still have no idea what they are doing with my paperwork. Everytime I inquire about it, they have no record and request new paperwork to be submitted. Of course this sensitive information is all through unsecure email. I am fed up with their worthless service. Stay far away from them.