Complaint: Based on the catchy advertising we see on television, you would think Farmers Insurance is a warm friendly, trustworthy insurance company. They are not! Farmers Insurance is not a reputable company. Their claims associates and management team cannot be trusted to deal with damaged parties in a fair and equitable manner. Based on my experience with them, I believe that Farmers has instituted policies that place damaged parties in a no win position. Farmers only concern is to settle claims in the least costly manner as is possible. They are not concerned in returning damaged parties to the same position they were prior them being harmed by a Farmeru2019s policy holder. Farmers sent me a check to repair my car that is 40% less than any repair estimate I have received here in the Franklin, TN area. The Farmers damage estimator told me u201cdonu2019t be mad and yell at meu201d when she handed me the Farmers repair estimate. This includes estimates from Farmers handpicked shops. Farmers told me they are not responsible for the lost value that my car has taken because of the accident. Farmers has told me that my cars value has not been negatively impacted by the accident based on the fact the accident has not yet shown up on Carfax. Farmeru2019s claims representatives will not return calls or answer emails. They even told me to call the insured if I am concerned about my cars lost value. How would you like to be a Farmers policyholder who receives a call from someone you hit in an accident? Pray you are never in an accident caused by a person who has Farmers Insurance!
Tags: Auto Insurance
Address: Three Beaver Valley Road Wilmington, Delaware United States