Fields Cadillac Jacksonville Jacksonville Florida

Complaint: Complaint Type: Guarantee Or Warranty Issues Problem: For well over a year now we have taken our vehicle into this location to be serviced under warranty. NUMEROUS times it has been because of issues under the hood that was was hearing and instances of my vehicle acting up in a jerking motion was taken in the shop as well. The service department claimed they couldn’t ever find anything. During one of these warranty visits, Fields Cadillac had my vehicle for quite some time, because my car had jerked forward and caused me to slightly hit the vehicle in front of me at a yielded area getting off the interstate. Luckily no one was terribly hurt. I explained to them I would rather them buy back the car because quite frankly I was scared to drive it now. No attention to working with me on this…. During this warranty visit my vehicle sat in the same spots for quite some time EXCEPT obviously when one of the service guys allowed their teen to drive my vehicle to prom! I found their prom dress-shoes, dress socks and papers in my vehicle when we finally did get it back!! When we took this to Fields Cadillac their reaction was “hmm””. Nothing ever was SAID further about it or done. Not even an apology…. Every time we brought our vehicle in it was explained to us that a 27 point inspection was always performed and

Tags: Auto Dealer Repairs

Address: “”yes

Website: stand behind or fix any of it. PLEASE

Phone: Mrs. Perry weak ways check the oil.”” I’m a worrier…. This is what the bigger gentleman that works there explained to me. He was always the one that I dealt with. On some occasions we had to go to a blonde woman about the fact nothing was ever found to be wrong. Yet

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