Around the time of August , 2014 1(+/- few days) I fill the form on their website trying to find a way to cancel my contract with Future Payment Technologies. Nobody answer to the message. The date of August 19, 2014 I fill the form on their website and I sent an e-mail at [email protected] trying to find a way to cancel my contract with you, Future Payment Technologies. We received the next message: u201cHello N****, I am sorry for the inconvenience, but unfortunately, we cannot provide the cancellation information via email. In order to cancel your account, you will need to contact one of our account specialists at 888-233-3376. Thank you! Geri Hamon Tech Support Specialist Future Payment Technologies T: 877.233.3376 x8379| F: 888.445.4815 12700 Park Central Drive | Dallas, TX 75251u201d A few days later, we talk by phone with one of your employee, trying again to cancel the contract. His answer was u201cYou can not cancel via phone! You must to stay with us ONE MORE YEAR, after 4 years, which already past. I asked the copy of the agreement and he promised to send. Nobody sent the copy or an official answer. Starting with August 25, 2014 I sent daily a fax to 1 888 573 49 34, asking the same: the copy of the agreement and the official way to end the agreement. Nobody sent the copy or an official answer. August 27, 2014 I request, again and last time, an official answer and the copy of the agreement. That notice was sent via e-mail to [email protected], via fax to 1 888 573 49 34, and via website to their form. I wrote if i will not receive an official answer and the copy of the agreement, I reserve the right to use all official way to cancel our agreement, starting with all media way (BBB, Ripoff Scams, Facebook etc) or the Commercial Court Few daus later, September 10, 2014 they charge my account with $496. I ask explanation via email. Like ususally, no answer Yestarday, September 24 they charge (in my opinion already STOLE) my account $ 700. I sent email, form on website an fax asking explanation. As I an quite sure I will not receive answer, please help me to receive all my money back and to know all customers the great business way they develop. Thank you! If you have any questions, please feel free to contact us.
Credit Card Processing (ACH) Companies