G.B.G Collision & Repair (Good Business Guaranteed) Missouri City Texas

Complaint: A year ago back in may of 2014 , i was referred to a gentleman by the name of Jeff Harrell , who is the owner of GBG collision & repair. I was currently working in Morgan City Louisiana at the time off-shore, so i was encouraged that he was a trusted source from a woman i dated at the time. I was given a quote on what it would cost to paint and restore my 1997 honda accord. I also needed to have my brake system repaired do to rust from snow , as the car had been driven from michigan. I agreed that i would further proceed with allowing Mr. Jeff Harrell to perform services and repair the services needed on my vehicle. I had began making payments to Mr. Harrell via Western Union , do to the distance I was working in Louisiana . I ended being incarcerated in june of 2014 & served 9months in a Texas state jail. The 9 months i was incarcerated Jeff harrell dealth with with my then girlfriend Ms. Ebony Holly while he assured her that my vehicle was safe & had been worked on. Mr. Harrell assured Ms Holly that there would be no storage fee & the car would be ready for me when i was released. All payments were made and service payment was paid in full. When i was released in 3/10/15 i immideately contacted Jeff Harell to rtreive my vehicle & I was told that my vehicle was preapared to pick up . A few days turned into a few weeks. I continued to contact Mr. Harrell to find out what was the hold up , And why i was receiving this unprofessional treatment. He later told me that the car had been stored at his house , and was not worked on. I was upset , and we got into a verbal altercation over the phone due to Mr. Harrell not fullfilling his obligation. I couldn’t get in touch with Mr. Harrell for a few months when I left for Atlanta to visit my family , I returned 7/11/15 to arrive at GBG Collision & repair to encounter Mr. Jeff Harrelll to notify me that my vehicle had been not only not worked on , but Stolen as well. I have not been compensated for anything. Mr. Harrell will not answer my phone calls.

Tags: Auto Repair Service

Address: 9822 Veterans Memorial Houston , Texas USA


Phone: 281 730-1830

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