I have been on humana(doesn’t deserve a capital letter) for several years. I was paralyzed from a shot and had Guillian Beret. I was forced to go on medicare. I chose humana from their reputation. Boy was I ever wrong. After about 5 years I was able to go back to work part time. I took a secondary policy with a $6000 deductable to help with major problems. humana’s was much to high so went with another company. Well, out of their infamate wisdom humana decided to make my secondary my primary. They still charged me for my primary coverage at the same rate but refused to pay before the other deductable was met. I was never notified and the rep they had calling me every few weeks did not know they had ripped me off. I now have a $5900 medical bill and am paying two companies for the coverage that isn’t any good at all. I did my yearly medicare update and humana refused to pay for it and the lab also. If you are looking for a quality company don’t let humana cross your lips. On top of all that my wife had BCBS and they went to humana this year. They have now had an increase of over 200% in premiums and 300% in deductables. If you know anyone looking for quality insurance have them read all the complaints humana has. It is commonplace for them to cheat their customers, especially seniors.
Baton Rouge, Louisiana United States