Lawless Chrysler Inc. Somervle Massachusetts

Complaint: On 9-25-15 i got a letter by mail from Lawless Chrsler ,stating that my 2012 Ram truck was on recall,and they were offering to fix the problem or upgrade to a new Ram. I went to the dealer that same day ,and i signed a purchase ,and sales agreement to trade in my 2012 for a new Ram. I put a $4,100 down payment. I then left with my 2012 Ram the new one was not on the lot. On 9-27 i cancled before the new truck arrived in writing by fax to them The purchase agreement stated that that if the dealer did not sign the agreement that i could cancel the sale. They also did not sign the lease agreement. On 9-28 they called me the employee threatned me with court action if i did not follow through with the sale. He said my credit would be ruined they would get my trade ,and force the terms of the contract on me. He then sent me an e-mail stating i could not cancel. Under extreme duress i went thtough with the sale. An attorney told me it was an illegal sale. I filed a complaint with the Attornr General for mediation but Lawless declined. I then filed with the Better Business Breau ,and that complaint was closed recently as unresolved. Chrysler entered into a consent agreement on 7-24-15 with The National Highway Traffic Safety Adminstration over the recalls, and were fined $105 dollars. Section 35 of the agreement states i was to be offerd a buy back of 10 percent above purchase price of my 2012 Ram. This agreement was violated as i was never given that buy back offer. I was told by Lawless i would be sent the dealers survay by e mail ,and i gave them my correct e mail adress but never got it. I faxed them abut this ,and thy refused to answer. I then called Chrysler they said it was sent to an e mail adress that was not mine ,and they said we will not send it a second time. They said call Lawless who willl not answer me about this. This leaves me no way to complain about Lawless to Chrysler.The documents to substantiare my claims against Lawless are on file with The better Busine Breau, and The Attorney General

Tags: Auto Dealers

Address: 196 Lexington street Woburn, Massachusetts USA

Website: lawlesscj.com/

Phone: 781 376 2500

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