This company is a total scam! I went on their website as Facebook was advertising their new eyelash growth serum. I clicked on their website and filled my name and address in order to view their product. I then saw the cost and thought no way would I pay that for just eyelash serum and have since bought on from no7. A couple of weeks go by and I receive a package. It’s the product id seen on their website. Inside was also an invoice of what I needed to pay them for something I hadn’t ordered! I emailed them straight away and never got a response. I then found a Facebook page where hundreds of people in the same position as me were voicing their concerns and stating that they have also tried to get in contact and no reply. This was over 2 months ago! Beginning of this week I receive an email and a threatening letter saying if I don’t pay they will be debt collecting. I’ve since replied to them and had the same response back just sending me the link to pay almost u00a3100. I’ve told them I refuse to pay as this is scamming. I didn’t want the product in the first place and haven’t even used it and is still in the package in my cupboard. Hundreds of people are in the same position and they need to be stopped before they rob more people out of money!