I keep receiving bills for co-payments I did pay at the same time of my doctor’s visit. I keep faxing and re-faxing copies of receipts to them. When i call and get to talk to an agent they respond wtih something out of a script: the payment was applied to another bill you had open. I know nothing should be open because I always pay duirng my doctor’s visit with crerdit card and I have receipts for all of them. Secondly, why don’t they bill for the service they say it is unpaid, instead of creating a loop by applying one payment to another supossedly unpaid one. The loop never ends. There must be a law against this rip-off. I’m seriorsly thinking of taking my patronage to another medical group, and contacting a consumer protection agency in New York State to look into this scam.
PO Box 4738, Church St, Sta New York, New York USA