National E Payment New York New York Review

National E Payment and Merchant Industry are the worst company that our business has ever worked with. Everything was great for a year or so when we started our account. Then the fees started getting tacked on to our bill. Some fees were even getting taken out by a company we never did business with (but apparently Merchant Industry did). Then we couldn’t get a hold of anyone at Merchant Industry in a timely manner. I waited 30 minutes to an hour numerous times before I could get thru to someone. Sometimes I just got put into voicemail for a “customer service manager””; who never returned any of my calls. After we finally got sick of the fees and the bad customer service

we cancelled our acct. Since we couldn’t get thru to a real person to cancel our account

I sent letters to the corporate office of Merchant Industry

and the bank working with Merchant Industry to cancel our account. I also closed our business bank accounts so they couldn’t rip us off with additional fees anymore. So what did Merchant Industry do? They sent all of my personal information and business information right to a collections agency threatening to ruin my personal credit (and I have an excellent credit score). So

I’ve now paid another month of Merchant Industry service fees for the month after cancelling my account. Plus

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National E Payment New York New York Review is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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