NutriCargo Boulder City Nevada Review

I have been ordering Yucca Extract, in bulk, from Nutricargo, for years. A bland powder that has always been of the same consistent quality. The company has been out of stock of this item for long periods of time. So I order the product way ahead of when I need it and when a coupon is available. That wey if there are any problems in availability, I don’t have to worry about any delays, which has lasted for months in the past. I ordered my last batch in May of 2015, and didn’t open it until December. It’s a powdered extract and I live in Las Vegas, so the product stores well in a dry climate. When I put a teaspoon in a glass of water I was appalled at the really strong bitter flavor. A taste that stays in the mouth for a long time. I wondered about the safety of the powder due to the overwhelming taste, and also tasted the last of an old batch I was just finishing up, to make sure I hadn’t overlooked a bitter taste before, but my old batch was just plain bland. So I contacted the company by phone, long distance, 3 times. My phone calls were never returned. i emailed them, the emails weren’t returned. Finally after one more phone call where I was disconnected,I received an email saying to file for a return. Within a couple of minutes of my filing for a return I received an email saying that I had to file for a return within 30 day,and since I had ordered the product in May, I was out of luck. It was very early in the morning when I got the refusal of return email, so I assume the email was computer generated. I have rarely received such appalling customer service. I am a long-standing customer. I have been ordering the same product for years without issue. I asked for a return shipping label, so it is not as if I wanted anything for free. And I would think first and foremost that the company would want the product returned so that they could do a proper evaluation about the quality and safety of the product they sent out. As I’ve had the old batch of Yucca that I ordered ages before this order and there is no bitter aftertaste, I have to assume that storage would have nothing to do with the strong bitterness of the new batch of Yucca. I did emphasize that I was about to run out and wanted a replacement (if their current batch wasn’t bitter) as soon as possible. The fact that after repeated phone calls I was unable to have a conversation about this issue with anyone from the company makes me question just how this company operates. Fortunately I found out that the vitamin company “NOW”” puts out a 4:1 extract of Yucca and I have ordered their product. Otherwise Nutricargo and their other company “”Ecuadorian Rainforest”” were the only places I could find a 4:1 extract of Yucca since Jarrow discontinued this product years ago.”

25 Main St., Building 6 Belleville, New Jersey USA


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