Off Lease Lasers Fort Mill South Carolina Review

BBB Complaint Actions Sandra Hatfieldn n n n4:39 PMn To: Sales Admin., (((REDACTED))) Thank you for using the Better Business Bureau’s Online Complaint System.Your complaint has been assigned case # 90334522. Correspondence regarding this complaint will be emailed to : [email protected] print a copy of this for your records.Filed on : January 8 2016Filed against : Off Lease LaserComplaint Description: I Called 12/30/2015 to order lasers, signed contract regarding same, paid 20K and was told the rest would be financed. Company MIA now. Peter Gill Sales & Marketing Off Lease Only Medical Equipment Cosmetic Laser Specialist 470-277-1675 was the contact info for the rep who set up deal for my purchase of 2 lasers One an Evo 810 diode new 2016 unit, 1 year/ 5 million pulse warranty,with all attachments that come with device to use it properly as well as a Lumenis One Platform with universal handpiece, full set of filters, ND YAG, software dongly,cords etc with a 6 month warranty for parts and labor and a Dermapen with 20 tips as well as glasses, laser signs and promotional material for Evo.The total for both devices was 44,500. I made a down payment of 20K leaving 23,500 to be financed at which point Peter passes me on to: (((REDACTED))) Frontier Companies Bass Management LLC ePayment America Merchant Services Office (201)645-1226 Mobile (929)238-1673 Fax (201)591-9799 During financing part I was told my credit score was way below what I know it is and that he was trying to get things worked out. Long story short, I have not heard from either in terms of delivery, financing or what is going on after supplying all my banking info.My facility is expecting these lasers by the 11th and I can’t even get a callback. I’ve notified my bank that I think I got ripped off big time and to work back the 20K. When I called the finance guy at one point asking about the financial stuff, he very curtly says “Don’t get crazy here! We’ll take care of it””

and was super rude. Peter seemed very nice

but now doesn’t seem to care. I called the main office today to find out serial numbers of the lasers

which I still have not received. I also asked about what kind of outlets I needed for the IPL and Sophia said I need to “”google”” it. I said “” NO. YOU need to Google it. That’s called customer service””. Very frustrated and going to look pretty bad for me if these lasers are a “”no-show”” as well as getting my money back which my bank assures me will not be an issue

even if the guy cashed the check as the legalities could get him in huge trouble. Very frustrated and just want WHAT I was promised and on the Date it was promised 1/11/2016. At this point super disappointed and plan to contact Fl Attorney General and a possible scamming business. Your Desired Resolution:I want exactly what the contract promised

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