OneGuard Cedar Rapids Review

One Guard had a dryer called in that was tumbling, but wasn’t working sufficiently and was loud. OneGuard had a tech come out, coudln’t repair it, needed to be relaced but OneGuard states that the dryer was making to much noise and should have been called in earlier, so it didn’t have to be replaced. The warrenty was renewed in Dec 2017, so they stated pre-exisiting condition but didn’t look at that is was really warrenty since Dec 2015. They don’t care, they said it made to much noise and needs to be replaced, they will not replace it because it should have been called in earlier. No joke, to get them to resovle it their policy says YOU have to go to arbitration. That is a $200 cost to you, then you get to fight the insurance company and even if they lose, is it really worth it. If they can deny this, they can deny any claim and You get to go t arbitration. I have four houses, I spend about $300 per year and never got anything like this back on claims, so I am done with this warranty company. John

United States

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