Orange Lake Resorts/Holiday Inn Club Vacations Covington Review

ufffc Gina Sheppard and Teresa Miles 3405 Sweetwater Rd, Apt 736 Lawrenceville, GA 30044 Holiday Inn Club Vacations (Orange Lake Resorts) u2013 South Beach Resort OLCC. South Carolina, LLC [what is OLCC?] 8505 West Irlo Bronson Memorial Hwy Kissimmee, FL 34747 South Beach Resort Attention Resort Owners Association 3000 South Ocean Blvd Myrtle Beach, SC 29577 Member number: 6241507, Contract number: 6502012 We first signed a timeshare contract with Holliday Inn/Orange Lake June 2, 2015, for 79,000 points at the Las Vegas Desert Club in Las Vegas, NV. We signed an upgrade contract Nov. 12, 2016, at South Beach Resort in Myrtle Beach, SC, for 136,000 points and used equity from the first as a down payment. We expected so much more from this ownership because the sales representatives made us believe there was so much more. We found ourselves at a timeshare presentation by answering the phone at home. The caller offered us a 5-day, 4-night vacation for $179 at the Desert Club Resort in Las Vegas, which we accepted. All we had to do was listen to a 90-minute talk about a timeshare that was being offered for sale. Daniel Tamayo was the sales agent who told us about all the benefits of owing a timeshare. He said that our property value would increase, and quoted previous and current property pricing to us. He said that we could travel anywhere in the world with this membership and use the timeshare points for cruises, airfare, and rental cars. We love to cruise and thought this would be a great way to cruise often. Daniel said that there was limited property available to purchase because the property was selling quickly. We needed to buy now or miss out. After more than 6 hours, we were convinced. However, we have not been able to take any cruises, rent cars, or fly using the timeshare because the points required are extremely high, and we didnu2019t have enough. We did reserve a unit in Myrtle Beach for Teresau2019s birthday. When we arrived to check in, we were told that we had to attend a 60-minute owners update meeting that would inform us of all the updates and information that was going on with the company and property. We were promised free items if we attended the meeting. We went as scheduled only to find out that there was no meeting at all. It was another one-on-one with us and a sales agent by the name of Gary Milliken. We were never told of any updates or new information regarding the company or property. We were asked questions about our current timeshare and about why we missed out on our “price freeze

u201d which was offered to the members. We never received any such offer meaning the time period where we could have purchased and received the same points value that we currently owned. Gary and his manager said that they could give us the same value points that we currently had

but we had to make an upgrade. After many


and many more hours later we were hungry

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