I thought my account had been closed with PNC. Many weeks later I got an alert on my phone stating that I had almost 48.00 in overdraft fees. I contacted them and they put in an request to have money penalties removed. Wrong… Request denied. An on-line person took them off after reading all of the past requests to have account closed. She promised to have it closed. Now, four more weeks into this my account suddenly had a debtt from an unknown EBAY account. Totallyu unauthorized by me. Now account cant be closed again because any action within 30 days will prevent closure. Imagine that s***. I contacted EBAY seller. They apologized and returning money. Now PNC has kept account open so they can debt another 15.00 in monthly charges from my account causing me to be in overdraft status again. I live in Missouri where there are no PNC Banks. The smart a** from PNC told me that if I wanted my account closed that I would have to walk into the nearest branch. Yea, a real funny guy. I told him that I am getting an attorney involved. The funny f***** then said that I’d be contacted within 48 hours by phone. I assured this worthless f*** that I would post all of the conversations on the net so unexpecting customers will know what can happen to them. Put your money in a pillow, it and you will be safe from PNC fraud and abuse. I have asked at least nine times to have account closed. Still not done.
Columbus, Ohio USA