Power Ride Outlet Pacifica California

Complaint: On 7/5/16 I purchase a new scooter online from Power Ride Outlet, a scooter/ATV/Motorcycle dealership located in Upland CA that sells online and from their brick & mortar dealership. I paid them $2,740.11 via direct debit from my bank account, to save 3% over paying by credit card. They stated my scooter should ship within 5-7 working days. When I did not receive any shipping update I contacted them the next week, and they told me my scooter was being assembled & inspected and would ship the following week. That did not happen and I called them again, and at this point they suddenly told me that the scooter had not passed customs at the port and was being sent back. They tried to talk me into a different scooter but I wanted to cancel the transaction and get my money back, as I no longer trusted or believed them. They agreed, and told me the refund would be processed within 2-3 days. I called them twice over the next two weeks, and they kept telling me my refund was “in process”” but could not explain the delay. I finally threatened legal action and was referred to an Asst Manager named Stephen

Tags: Motorcycles

Address: to whom I sent an E-mail. He replied and said he was researching my issue and would resolve it by week’s end. That did not happen

Website: the check bounced!! I contacted them but all they said was “”we will have Accounting look into it”” and they never responded to me again. I filed complaints against them with the Better Business Bureau and the California State Department of Consumer Affairs

Phone: but the following week (8/26/16) I finally got an E-mail from Power Ride Outlet giving me a USPS Trackin for my refund check

Share Review:
Yes it is. Based on the user review published on ComplainsBoard.com, it is strongly advised to avoid Power Ride Outlet Pacifica California in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from Power Ride Outlet Pacifica California. Lack of accountability is a major factor in determining trust.
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Power Ride Outlet Pacifica California is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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