To start with, when I spoke with the first salesman, I told him I could move myself for only $2500 and I was not interested in paying more. He told me that he could guarantee my rate not go over $3000. I asked if it would go up if my items ended up weighing over the estimated value and he said no. He said it would never be over $3000. I knew it was more than likely a lie, but was hoping I could trust the company. Later after receiving a call from the individual to get an accurate count, I am then told my balance was $3400 and that there is no guarantee. Since I had already made a down payment and could not get things around to do it myself in three days I was stuck. However, when the drivers got there it turns out now my bill is $3900. Once again, I am stuck and have no choice. On top of all of that, I paid for a lamp to be packed by the movers and I was told they could not do that so I ended up doing so. I was told I had to buy a bag for the mattress, there was no bag. Where these two items removed from my bill, not at all. Second, according to my bill I paid for 6068 lbs. and I was told on the phone that I would only pay actual weight in the end. I was told the truck would fuel up, scale, pickup, fuel up and rescale. I was then told I would be given the scale tickets. I did receive two scale tickets for two different trucks so they are useless and do not tell me at all if my items truly weighed 6068 lbs. How am I to believe this when I was continuously lied to through the entire process. Third, when I finally got someone here to assemble my desk I find out I am missing a piece. Now I must purchase a new one at my expense cause I did not catch it when delivered. I apparently was to know the initial inventory was incorrect on the number of pieces there were to the desk when loaded. In addition, a lamp was broke.
910 S Ridgewood Ave, South Daytona Beach, FL United States
Movers, Moving Company