Rick Johnson Auto & Tire Estero Florida

Complaint: I brought in my car for oil leak, they said the filter housing gasket needs replaced along with a belt and wheel alignment, total cost $700. I agreed thinking they were honest. I was mistaken. On the very next day I found my car dropping oil again so I took the car to their shop again after a few days to find out that the store manager who was helping me was fired. The new store manager with the name “Pavel Babaev”” said they don’t know where the leak is coming from and told me to take it to BMW and refused to refund the money they had charged me for fixing the leak that was never fixed. He was so rude when I called him and said if you don’t listen I will hang up on you. What a great customer service from a store manager. They took my money and my car is still leaking!!!”

Tags: Auto Repair Service

Address: 6505 Dudley Dr. Naples, Florida USA

Website: www.rjtires.com/

Phone: (239) 430-2777

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