Because my family has a miliitary history that stretched back to the American Revolution, and have had a family member involved in every major campaign since (including Bosnia), I always seek out veteran owned businesses. Which is exactly why I ordered from Rough Country Rustic Furniture. The owner should remove that marketing ploy from his website because most veterans would be embarassed by this guy’s integrity! I ordered 2 pieces of furniture in early November with an anticipated 6 week delivery. On Dec. 29th, I emailed asking if they could tell me when my items would ship – no reply until January 6th. They then said one item would ship in late January, and the other would be ready in early March. Haven’t seen a package, haven’t received an email or phone call. I decided to google a phone number since there isn’t onw listed on the website — the voicemail box has been full for days, and days. I googled a bit more and found this company has 200+ complaints with the BBB, and that the Missouri State Attorney General’s office has 500+ complaints (they’ve launched their own investigation). Don’t be taken — contact your credit card company ASAP and find out if you can still dispute the charges, while you have time!
539 W. Norwood St. Missouri United States
Custom Furniture, Furniture, Furniture & Furnishings