SunTrust Banks Florida Review

On Friday Feb. 26 around 7:00PM I went to an ATM at a SunTrust branch. I attempted to deposit $500 in cash into my checking account. I put the $500 in the ATM and it attempted to count it. It gave me a message that some of the bills were not read and that my money would be returned for me to reinsert. It only gave me back $260 of the $500 I had put in. It kept $240 of the $500 I had put in. It would not retake the $260. Then it said transaction cancelled and did not return my $240 or give me a receipt. I did a balance inquire and the $240 was not deposited into my account. I filed a claim with their customer service dept. but have heard nothing. I wrote a note explaining what happened and pushed it through the door of the bank which was closed asking them to have a manager call me Sat. morning when they opened at 10:00AM. No one called. I attempted to call them on Sat. morning when they were open and it took me several attempt to finally get a person to answer. The woman I spoke with was very cold and rude and said they was nothing they could do at the branch level. I have called the corporate office several times and still do not have my money or know when or if my money will be returned. I have had zero communication from anyone at SunTrust via either phone or e-mail regarding any solution to my loss. Their customer service and lack of concern for their customers is atrocious. SunTrust owes me $240 and I want it deposited into my account immediately. They could care less.

Nationwide USA

www.suntrust.com/personal-banking

Banks

Share Review:
Yes it is. Based on the user review published on ComplainsBoard.com, it is strongly advised to avoid SunTrust Banks Florida Review in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from SunTrust Banks Florida Review. Lack of accountability is a major factor in determining trust.
Because unlike ComplainsBoard.com, other websites get paid to remove negative reviews and replace them with fake positive ones.
SunTrust Banks Florida Review is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased reviews.
>