Texas Direct Auto Care Houston Texas

Complaint: This is the second time I have had to take my car here. I bought the vehicle from them, and they have had my vehicle this time for 17 days, not one return phone call to tell me what is going on. The first time they had my vehicle for nearly a month, same issue, they do not give a d**n about customer service. I call and call, leave messages, no one calls back. I finally get Joe on the phone, he says he is calling the warranty company, he does not know if they had been out, when I was told by Eric the day I brought it in, that the inspector from the warranty company would be there the following Monday or Tuesday. Is it that hard to call someone back and tell them if their vehicle wil ever be ready?

Tags: Auto Mechanics

Address: USA

Website: www.texasdirectautocare.com/

Phone: (832) 947-9943

Share Review:
Yes it is. Based on the user review published on ComplainsBoard.com, it is strongly advised to avoid Texas Direct Auto Care Houston Texas in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from Texas Direct Auto Care Houston Texas. Lack of accountability is a major factor in determining trust.
Because unlike ComplainsBoard.com, other websites get paid to remove negative reviews and replace them with fake positive ones.
Texas Direct Auto Care Houston Texas is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased reviews.