Complaint: This was the absolute worst experience I’ve ever had with a body shop. I’ve had better experiences with Comcast. These people are dishonest, shady, & incredibly rude. They had my car 1 week longer than they were supposed to, when I called to check on it, they always claimed it would be ready that day, it never was, and they also never returned my calls to tell me, I always just had to wait for 6pm to roll around to see that nope, of course my car was not finished, even though I was told it would be. This went on for a full week. I got many excuses from the manager (first he was short staffed, then someone was out for a funeral, then someone had to be taken to the hospital, tough week for these guys huh, what a weird coincidence!) THEN when my car finally was ready, the manager told me he knew they screwed up and would compensate me for these issues (i spent a lot of money on cabs this week because of this place so it certainly was warranted) the cost of my deductible, which was $250. I waited about 6 weeks, no check, then when I call to follow up, this manager is magically no longer employed there, and they will not honor it. DO NOT GO HERE- THEY ARE CROOKS.
Tags: Auto Mechanics
Address: 11480 Anaheim Dr Dallas, Texas USA