Uber, Miami

Complaint: u00dcber is the worst company lead by a new CEO. The customer service is kicking professionalism in a city where it is hard to make a buck using u00dcber as their prices is higher then (((REDACTED))). u00dcber drivers (some) scam a 10 minutes $6-$7 ride to $150 by reporting an incident that never took place. I was supposed to take a ride on Thursday July 3rd, 2018 with Uber. the driver bailed and didn’t cancel the ride. He actually drove (as I saw it is happening while I am trying to cancel the ride but the app didnu2019t allow me to do so. In my defense I tried many time and after 6-10 minutes the app came up with a message :something went wrongu201d and the ride was cancelled). I sent the driver two messages that were ignored. The day after I have left him a bad review. contacted u00dcber for damages to his car ($157 value) for a ride I NEVER took. I took a ride with (((REDACTED))) Instead (Picture instead). Also, I have asked for a pick from a different location and drop of on a different location and yet, Uber still accepting the claim of the driver for a ride I never took. Uber isn’t professional and not responding to the case involved (that is what happens when you outsourcing your professional and do not understand what they read or write). I have contacted Uber for a refund and all my requests was retun emmpty. Uber replies can be foudn below (totally irrleavnt) Simple fact – the ride was never taken, why am i charged for a car damage that I never did. the driver lies and Uber just sending him $157 of my money. Rip off. Unprofessional. Next is disputing any coming charges with UBER and they can forget about ME using their service. I had MANY issues with Uber before but NEVER like this. I give UBER One Star for responding and -4 for not dealing with lies and being unprofessional. Next is CC Dispute! ASAP Last, When Uber Surge charges increase Uber fares about 7X or 8X, while (((REDACTED))) has been known to increase their prices at least 2X. Many riders will choose Lyft as I will from now on, especially in times of high demand, since (((REDACTED))) typically doesnu2019t hit the high multiples that Uber riders have come to dread. I will continue using (((REDACTED))) anytime. I will forget about UBER from this day and on. I will never use Uber!!! Uber Reply : “u201dHello

Tags: Car Rentals, Limousine, Limousine Services, Ride Share, Taxi & Limousine Services, Technology Monitoring Mobile Devices

Address: Thank you for providing additional info. Upon completing our research into this particular trip

Website: and to avoid further confusion we’ll be following up any further questions or concerns you may have through in-app support. Thank you so much for your patience.u201d “”Sorry for the confusion this may have caused you.Unfortunately

Phone: we have confirmed that it was not related to any unauthorized access and will not be issuing a refund. We understand this is not the news you’d like to hear

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Uber, Miami is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR.
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