On August 1st 2014, I made a cash deposit for 532.00 to go into my checking account to pay for this months rent. On August 4th 2014. I get an Email notification from U.S. Bank that my account is overdrawn for 532.00 plus their ridicuolis NSF charges that they rip customers off with, even though this is not my fault. To make along story short I called their fraud liasion department. Got the runaround from that department put on hold and transfered back to the branch, and stated that they ran their teller tapes and they claim that they have no record of my deposit made on that date. I then asked to have the video tape pulled to verifiy that i conducted business on that date. Unfortunately they were unable to pull the tape.According to corporate security. But if they saw me with a gun in my hand they then would have that video pulled PDQ. I have been dealing with the bank manager for two weeks and her excuse was that they have exhausted all of their recsources and was not able to locate that deposit an move further with this issue. Crazy when we have all this modern technology and they cannot locate it. You just cannot trust computers or trust people anymore. After my direct deposit comes in I am CLOSING this account immediately. US bank is a money stealling company. They gave me a receipt for the transaction. But unfortunately I threw it out. But they should have a image of that deposit made on that specific date. But they said that they won’t be able to find the image without the proper proof. I am filing a formal complaint with the Minnesota Attorney General’s office and to see what the next step in the chain of command will be. Look out US bank customers, watch your accounts they will steal your assets. But one thing I learned is to keep the receipt. Thats what is going to nip me in the butt.
27 33rd ave n saint cloud , Minnesota USA