USAA Naranjito Pennsylvania Review

On October-November 2014 all my USAA accounts were frozen. I have called several times, but nobody wants to tell me what has happened. All is “under investigation”” until today (10 months and still frozen). The bank continues to maintain frozen my accounts and continues paradoxically sending me by mail my bank statements. All attempts to call them has been unsuccesfully. On one ocassion one supervisor hang up the phone because my English is not perfect

my first language is Spanish language. They do not offer Spanish Customer Service. All manner to communicate with them is with the provided phone with an error message that reads: For security reasons

your access to usaa.com is currently restricted. Call 1-877-632-3003 for assistance. (10:45004). It is so frustrating to me

i do not know what to do to recover my money.”

9800 Fredericksburg Road San Antonio, Texas USA

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